Refund policy

Sales are final on all candles and bath & body products (bath bombs, soaps, lip balms, lashes). Sales are also final on all "sale" items and cannot be returned or exchanged.

Boutique items (Jewelry, clothing, shoes, hats, handbags, backpacks)

Store credit will be awarded for returns. Unfortunetly, we cannot issue refunds to original method of payment.

Store credit will be issued via a Makai Goods e-gift card. We must receive your return within 15 days of your order date to be eligible for a refund. Returns must be scent free, unworn, unwashed, with all tags attached.

Please contact Makai Goods within 48 hours if your package arrives damaged. Please keep the original box/packaging the contents came in as this will be photographed in order to place a claim with USPS.